Official Platform Document

Terms and Conditions 368cuci – Malaysia Online Gaming Platform Usage Policy

This document outlines the agreement between you as a user and 368cuci as the platform operator. Please read carefully before using any of our services — understanding these terms is essential for a smooth and hassle-free gaming experience.

Last updated: January 2026  |  Version: 3.2

Core Principles of This Agreement

Six key things you need to know before using 368cuci

User Eligibility

The 368cuci platform may only be used by individuals aged 18 and above. Registration by individuals below the minimum age is strictly prohibited, and any such account will be terminated immediately upon confirmation.

Account Security

You are fully responsible for the security of your password and account activity. 368cuci will not ask for your password through any communication channel.

Bonus Usage

All bonuses are subject to wagering requirements and usage conditions. Bonus abuse such as bonus arbitrage or operating multiple accounts will result in bonus forfeiture.

Deposits & Withdrawals

All transactions are processed through verified and legitimate payment methods. Withdrawals may only be made to an account held in the same name as the registered 368cuci account.

Law Enforcement

Users are responsible for ensuring that online gambling is lawful under their local laws. 368cuci is not liable for any violations of local laws by users.

Responsible Gaming

368cuci is committed to responsible gaming. We provide self-control tools and support information to ensure the gaming experience remains healthy and in control.

Important Notice

By registering or using 368cuci services, you agree to be bound by all terms in this document. If you do not agree, please discontinue use of the platform.

Related Policies
Privacy Policy Responsible Gaming Frequently Asked Questions (FAQ)
1

Acceptance of Terms and Conditions

Foundation of the agreement between you and 368cuci

Welcome to 368cuci. This Terms and Conditions document ("Agreement") governs your access to and use of the website, mobile app, and all services provided by the 368cuci platform ("Services"). Please read this Agreement carefully before using any part of our platform.

By accessing, registering or using any part of the 368cuci platform, you acknowledge that you have read, understood and agree to be bound by all terms and conditions contained in this document, together with our Privacy Policy and Responsible Gaming Policy which form part of this agreement.

If you disagree with any part of these terms, you are not permitted to use the 368cuci platform. Continued use following any amendment to the terms will be considered acceptance of those changes.

2

User Eligibility and Account Registration

Requirements to become a 368cuci member

2.1 Age Eligibility

The 368cuci platform is for adult users only. To register and use our services, you must:

  • At least 18 years old on the date of registration
  • Located in a jurisdiction that permits online gambling for adults
  • Not listed on any authority's gambling exclusion list

2.2 Registration Requirements

During registration, you are required to provide complete and accurate information. This includes your full name, identification card number (MyKad) or passport, active phone number, valid email address, and payment details required for the KYC process.

2.3 One Account Per User

Each user is only permitted to hold one active account. Opening multiple accounts under the same name or using another person's information is a serious violation that will result in all related accounts being terminated without notice.

368cuci reserves the right to request identity verification documents at any time as part of the KYC (Know Your Customer) process. Failure to provide the requested documents within the specified period may result in temporary account suspension until verification is complete.

3

User Account and Security

Your responsibilities regarding your registered account

You are fully responsible for maintaining the confidentiality of your account login information, including username and password. You agree to notify 368cuci immediately if there is any unauthorized use of your account.

3.1 Account Holder Responsibility

  • Ensuring your password is strong and not shared with anyone
  • Do not allow others to access or use your account
  • Updating your personal information whenever any changes occur
  • Log out of your account after each session, especially on public devices
  • Enabling two-factor authentication (2FA) for added security

3.2 Age Limits and Access Control

If you share a device with a minor, you are responsible for preventing them from accessing your 368cuci account. Use the password control and two-factor authentication features provided to prevent unauthorized access.

368cuci will never ask for your password via email, phone or chat. If anyone requests your password on behalf of 368cuci, please report it to our support team immediately.

4

Deposits and Payment Methods

How to deposit funds into your account

368cuci accepts deposits via various Malaysian local payment methods including DuitNow, FPX, Touch 'n Go eWallet, GrabPay and Boost. All transactions are processed in Malaysian Ringgit (MYR).

4.1 Deposit Limits

  • Minimum deposit: RM 10 per transaction
  • Maximum daily deposit: Subject to account verification level
  • Deposit limits can be adjusted upon request through the support team

4.2 Source of Funds

All funds deposited into your 368cuci account must be from legitimate sources and owned by you. 368cuci strictly prohibits deposits using illegally obtained funds. We comply with anti-money laundering (AML) laws and reserve the right to report any suspicious transactions to the relevant authorities.

4.3 Processing Time

Deposits via DuitNow and FPX are typically credited within seconds to 5 minutes. E-wallets such as Touch 'n Go, GrabPay and Boost are also processed almost instantly. If your deposit is not credited within 30 minutes, please contact our support team with proof of transaction.

5

Withdrawal of Wins

Procedures and conditions for withdrawing your wins

Withdrawal of wins at 368cuci can be processed once all relevant wagering requirements have been met and your account has completed the full KYC verification process.

5.1 Withdrawal Conditions

  • Account must be fully verified (KYC complete)
  • All active bonus wagering requirements must be met first
  • Withdrawals can only be made to a bank account in the same name as the 368cuci account
  • Minimum and maximum withdrawal limits are subject to your VIP level

5.2 Withdrawal Processing Time

Withdrawal requests are typically processed within 1 to 24 hours on business days. Larger withdrawals may require additional processing time due to security verification procedures. VIP Diamond members enjoy priority withdrawal processing.

368cuci reserves the right to request additional supporting documents before approving large withdrawals. This is part of our standard security and AML compliance procedures.

6

Bonuses, Promotions and Wagering Requirements

Full terms for all 368cuci bonus offers

All bonuses and promotions offered by 368cuci are subject to the specific terms stated at the time of the offer. The following general terms apply to all promotions unless otherwise stated.

6.1 General Bonus Terms

  • Each user is eligible to claim each promotion once only unless otherwise stated
  • Bonuses cannot be converted to cash or transferred to other accounts
  • Only one deposit bonus can be active at a time
  • 368cuci reserves the right to cancel bonuses if there is evidence of abuse
  • Wins from free spins may be capped at a specified amount

6.2 Betting Requirements

The wagering requirement is the total amount you need to wager before bonus wins can be withdrawn. This requirement varies by bonus type and will be clearly stated in each promotional offer.

6.3 Bonus Arbitrage Prohibition

Strategically exploiting bonuses to gain risk-free profit (bonus arbitrage) is prohibited. 368cuci uses sophisticated detection systems to identify such behaviour and reserves the right to void the relevant bonuses and wins.

Opening multiple accounts to claim bonuses is a serious violation. All accounts involved will be terminated and all balances will be confiscated. 368cuci maintains comprehensive digital records to detect such activity.

7

Game Rules and Result Accuracy

How games are conducted and results determined

All games on 368cuci use a Random Number Generator (RNG) system that has been audited and certified by accredited independent bodies. Every game outcome is fully random and free from any manipulation.

7.1 Final Decision

Results recorded in the 368cuci system are final and binding. In the event of any discrepancy between what is displayed on your device and our server records, the server records will prevail. This ensures accuracy and fairness in all situations.

7.2 Technical Disruption

In case of technical disruption during a game session, 368cuci will attempt to restore the game state to the last known state using server records. If restoration cannot be done, any bets whose results cannot be verified may be refunded to the player.

7.3 System Errors

368cuci reserves the right to cancel any bet or resulting winnings from technical errors, odds errors or clear payout errors. This includes situations where odds offered do not accurately reflect the market due to system disruptions.

8

User Conduct and Prohibitions

Actions prohibited when using the 368cuci platform

368cuci users are required to conduct themselves in an orderly manner and show respect to the platform and other users. The following actions are strictly prohibited and may result in immediate account termination:

  • Using automated software, bots, or artificial intelligence tools to gain an unfair advantage
  • Exploiting bugs or technical vulnerabilities in the system
  • Colluding with other players to defraud the platform or other players
  • Placing opposing bets from two different accounts (matched betting using 368cuci accounts)
  • Providing false information or using another person's identity during registration
  • Distributing content that is unlawful, threatening, or offensive
  • Launching any cyberattack or attempting to breach the 368cuci system

Violation of any of the above prohibitions entitles 368cuci to terminate the account, confiscate the balance, and report the activity to the relevant authorities without prior notice.

9

Privacy, Personal Data and Security

How your information is collected, used and protected

The collection and use of your personal data by 368cuci is governed by our Privacy Policy, which forms part of this agreement. By using our platform, you consent to the collection and processing of data as outlined in that Privacy Policy.

9.1 Data Collected

368cuci collects data necessary for service operations, including registration information, transaction history, game history and platform usage data. All data is protected by 256-bit SSL encryption during transmission.

9.2 Data Sharing

Your personal information will not be sold to third parties for marketing purposes. Data may be shared with payment service providers, game suppliers, and relevant regulatory bodies solely for service operations and legal compliance.

For full details on how we handle your personal data, please refer to our 368cuci Privacy Policy available on our website.

10

Account Termination and Suspension

Circumstances that may result in your account being terminated

Whether initiated by you or by 368cuci, an account may be terminated or suspended for various reasons. The following guidelines apply to account termination.

10.1 Termination by User

You may close your account at any time by contacting 368cuci support team. Before closure, ensure all balances have been withdrawn and there are no active wagering requirements. Any balance remaining after the final withdrawal will be forfeited if the account is closed at your request.

10.2 Termination by 368cuci

368cuci reserves the right to terminate or suspend any account for the following reasons:

  • Violation of any of these terms and conditions
  • False information confirmed during registration
  • Confirmation that the account holder is under 18 years of age
  • Confirmed money laundering or fraudulent activity
  • Upon request by authorities or regulatory bodies
  • Account inactive for more than 12 consecutive months
11

368cuci Liability Limits

Legal liability limitations of our platform

To the extent permitted by applicable law, 368cuci shall not be liable for any direct, indirect, incidental, special or consequential losses arising from the use of our platform.

11.1 Disclaimer of Liability

368cuci does not guarantee that the platform will be completely error-free at all times. Service disruptions caused by scheduled maintenance, natural disasters, third-party infrastructure failures or cyberattacks beyond our control are excluded from claims for compensation.

11.2 Gambling Losses

368cuci is not responsible for any financial losses incurred during gambling activities. All users play at their own risk and accept that gambling involves a real risk of losing money.

For support with problem gambling, please visit our Responsible Gaming page, which contains resources and self-help tools.

12

Terms Amendment and Change Notification

How we handle changes to these terms

368cuci reserves the right to modify, add or remove any part of these terms and conditions at any time. Material changes will be notified to users via email or in-account notification at least 7 days before the changes take effect.

12.1 Continued Use as Acceptance

Use of the 368cuci platform after the effective date of any amendment to the terms constitutes full acceptance of those changes. If you disagree with any changes made, you have the right to close your account before the effective date.

12.2 Governing Law

This agreement is interpreted and governed in accordance with the legal principles applicable in the jurisdiction where 368cuci operates. Any disputes arising from this agreement will be resolved through arbitration or appropriate legal proceedings as determined by the relevant jurisdiction.

For any enquiries regarding these terms and conditions, please contact the 368cuci support team via live chat in your account or email us at [email protected]. Our team is ready to help 24 hours a day, 7 days a week.

Read and Understood? Join 368cuci Today

By understanding these terms and conditions, you are ready to enjoy a safe, fair and enjoyable gaming experience with 368cuci. Register now and enjoy your exclusive welcome bonus.

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