Official Data Protection Policy

Privacy Policy 368cuci – Personal Data Protection for Malaysian Players

At 368cuci, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains how we collect, use, store, and protect your personal information when you use our online gaming platform.

Last Updated: January 2026
Version: 2.4
Language: Malay (Malaysia)

368cuci Privacy Commitment

Six data protection guarantees we provide to every user

Bank-Grade Encryption

All personal and transaction data is protected with 256-bit SSL encryption — the same security standard used by major Malaysian banking institutions to safeguard sensitive user information.

Data Not Sold

Your personal information will not be sold to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to deliver the best possible service.

Full User Control

You have the right to access, correct, transfer, or request deletion of your personal data at any time. Your request will be processed within the timeframe set by our team.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls and 24/7 security monitoring. Access to users' personal data is restricted to staff who need it to perform their duties.

No Sharing Without Consent

Your personal data will not be shared with any third party without your consent, except where required by law or necessary to meet legitimate regulatory compliance obligations.

Policy Always Up to Date

This Privacy Policy is reviewed periodically to ensure it remains relevant and compliant with the latest developments in data protection law. Users will be informed of any significant changes via in-account notifications.

Our Commitment

368cuci operates under strict data protection principles. Your privacy is our top priority in every product and operational decision we make.

Related Documents
Terms and Conditions Responsible Gaming FAQ
1

Introduction and Scope of This Privacy Policy

The foundation of your personal data protection at 368cuci

Welcome to the 368cuci Privacy Policy. This document explains how our platform handles the personal information you share with us when registering, using our services, or interacting with the 368cuci website and mobile app.

This Privacy Policy applies to all users of the 368cuci platform, including website visitors, registered members, and anyone using any of the services we provide. By using our platform, you agree to the collection and use of information as described in this policy.

368cuci takes data protection seriously. We understand that your trust is the foundation of the relationship between our platform and every user. We are therefore committed to handling your personal data with integrity, transparency, and a strong sense of responsibility.

This Privacy Policy is to be read together with Terms and Conditions 368cuci. Both documents together form a comprehensive agreement between you and our platform regarding the use of our services and the handling of personal data.

2

Types of Personal Data We Collect

What information is collected and why it is needed

368cuci collects various types of data depending on how you interact with our platform. Below is an overview of the data we collect and the purposes for doing so.

2.1 Data You Provide Directly

Data Types Example Primary Purpose
Identification Information Full name, MyKad/passport number Identity verification (KYC), fraud prevention
Contact Information Email, phone number Account communications, security notifications
Financial Information Bank account number, account holder name Processing deposits and withdrawals
Verification Data MyKad copy, verification selfie KYC and AML Compliance
Account Information Username, password (encrypted) Account security and access

2.2 Automatically Collected Data

  • Usage Data: Game history, transactions, bets placed, games played, and session duration
  • Technical Data: IP address, device type, operating system, browser version, and screen resolution
  • Location Data: General geographic location based on IP address for regulatory compliance purposes
  • Cookie Data: Session data, user preferences and website analytics

We only collect data that is strictly necessary for the stated purposes. Data minimization is a core principle in how we handle user information at 368cuci.

3

How We Use Your Personal Data

The specific purpose for which each type of collected data is used

The data we collect is used exclusively for purposes related to providing and improving 368cuci services. We do not use your data for any purpose beyond what is stated in this policy.

3.1 Service Operations

  • Creating and managing your user account
  • Processing deposits and withdrawals securely
  • Verifying your identity through the KYC process
  • Providing access to the games collection and promotions
  • Providing effective customer support

3.2 Security and Compliance

  • Detecting and preventing fraud, money laundering and other illegal activities
  • Ensuring compliance with applicable laws and regulations
  • Verifying that users meet the minimum age requirement
  • Identifying potential account security vulnerabilities

3.3 Platform Improvements

Anonymized usage data is used to analyze usage patterns, identify areas for improvement, and develop better new features. These analytics help us deliver an improved gaming experience to all 368cuci users over time.

3.4 Marketing Communications

With your consent, we will send you information about promotions, special offers, and platform updates that may interest you. You may withdraw this consent at any time through your account settings without affecting your use of our services.

4

Data Sharing with Third Parties

Who may receive your data and under what circumstances

368cuci does not sell, rent, or share your personal data with third parties for marketing purposes. However, there are limited situations where data sharing is necessary to operate our services effectively.

4.1 Approved Service Providers

  • Payment Providers: DuitNow, FPX, Touch 'n Go, GrabPay and Boost require basic information to process your transactions
  • Game Providers: Gaming software companies receive only the minimum data required for game operation
  • KYC Services: Audited third-party identity verification providers for compliance requirements
  • Cloud Services: Data stored on secure, high-standard cloud infrastructure

4.2 Regulatory Authorities

368cuci complies with all lawful requests from relevant authorities. Data may be shared with regulatory bodies, law enforcement agencies, or financial crime prevention agencies when required by applicable law.

All third-party service providers working with 368cuci are bound by strict confidentiality agreements and are required to protect your data to the same or higher standard that we uphold.

5

Cookies, Analytics and Tracking Technologies

How we use technology to enhance your experience

368cuci uses cookies and similar tracking technologies to enhance platform functionality and deliver a more personalized experience. Below are the types of cookies we use.

5.1 Essential Cookies

These cookies are essential for the platform's core functionality. They enable you to log in, store session data and navigate the platform smoothly. Without them, many platform features would not function properly.

5.2 Performance and Analytics Cookies

These cookies help us understand how users interact with the platform — which pages are visited most, how long users spend on each page and where they encounter difficulties. This information is used in aggregate to improve the user experience.

5.3 Cookie Controls

You can control and manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled without impacting your ability to use the 368cuci platform fully.

By continuing to use the 368cuci platform after receiving cookie notifications, you agree to the use of cookies as described. You may change your cookie preferences through your account or browser settings at any time.

6

Data Security and Protection Measures

The security infrastructure protecting your data at 368cuci

368cuci continually invests in security infrastructure to keep your personal data safe at all times. Below is a summary of the key security measures we employ.

6.1 Data Encryption

All data transmitted between your device and 368cuci servers is protected by 256-bit SSL (Secure Socket Layer) encryption. Sensitive data such as financial information and identity verification documents is stored in encrypted form using industry-standard encryption algorithms.

6.2 Access Controls

Access to users' personal data is restricted on a need-to-know basis. Only staff who require access to specific data to perform their duties will be granted such access. All access is logged and regularly monitored.

6.3 Continuous Monitoring

The 368cuci system is monitored 24/7 to detect any suspicious activity or intrusion attempts. Our security team conducts regular security assessments and penetration testing to identify and address potential vulnerabilities before they can be exploited.

While we take all reasonable steps to protect your data, no security system is entirely foolproof. In the event of a data breach affecting your information, we will notify you within the timeframe specified under our incident response procedures.

7

Your Rights as a 368cuci User

The data protection rights you hold and how to exercise them

As a 368cuci user, you have several important rights regarding your personal data. We respect these rights and will process every request with care.

Right of Access

You have the right to request a copy of the personal data we hold about you, including details on how it is used and with whom it is shared.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request immediate correction. We will update our records as promptly as possible.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data ("right to be forgotten"), subject to our legal obligations to retain certain records.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another platform should you choose to do so.

Right to Object

You may object to the processing of your personal data for certain purposes, including direct marketing. Such objections will be honored promptly.

Right to Restrict Processing

In certain situations, you may ask us to restrict the processing of your data — for example, while you are disputing the accuracy of the data we hold.

To exercise any of the above rights, contact the 368cuci privacy team via live chat in your account or by email at [email protected]. We will process your request within 30 working days.

8

Personal Data Retention Period

How long your data is retained and what happens afterwards

368cuci retains your personal data only for as long as necessary for the stated purposes or as required by applicable law.

8.1 Active Account Data

While your account is active, we retain all relevant data to allow you to use our services fully, including game history, transaction records, and account information.

8.2 After Account Closure

After account closure, certain data must be retained for a specified period to meet legal obligations, including financial transaction records (typically 7 years under Malaysian financial law) and KYC/AML compliance records. Data no longer required for these purposes will be deleted or anonymized.

8.3 Inactive Accounts

Accounts inactive for 12 consecutive months may be automatically terminated. Users will be given advance notice via their registered email before any action is taken.

9

Cross-Border Data Transfers

Protection of your data when processed outside Malaysia

In the course of its operations, 368cuci may transfer your personal data to servers or service providers operating outside Malaysia. Such transfers are necessary to deliver our services globally.

All cross-border data transfers are carried out with adequate safeguards, including lawful data transfer agreements, security assessments of data recipients, and other protective mechanisms recognized under applicable law.

Wherever your data is processed, the protection standards we apply remain consistent. We ensure that all our data processing partners adhere to privacy standards equivalent to or stricter than those we uphold at 368cuci.

10

Privacy Policy Amendments and Notifications

How we manage changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will notify you via in-account notifications or your registered email.

10.1 Material Changes

For changes that materially affect your privacy rights, we will provide at least 14 days' notice before the changes take effect. This gives you sufficient time to review the changes and decide whether you wish to continue using 368cuci services.

10.2 Periodic Review

We encourage you to review this Privacy Policy periodically to understand how we protect your information. The "Last Updated" date at the top of this document indicates when the most recent revision was made.

If you have any questions, concerns, or wish to exercise your privacy rights, do not hesitate to contact the 368cuci support team via live chat in your account. We are available 24/7.

Your Privacy is Protected. Play with Confidence at 368cuci

With a transparent privacy policy and robust security measures in place, you can focus entirely on your gaming experience without worrying about the safety of your personal data. Join the 368cuci community today.

Security Guarantees
256-bit SSL encryption active
Data is not sold to third parties
24/7 security monitoring
User rights are fully respected
AML/KYC legal compliance
Bahasa Melayu